Guest Information

Legal & policies

Guest agreements, privacy, refunds, and house rules for your stay.

TRANSPARENCY & TRUST

Select a Policy Document

Click on any section below to review the specific legal framework governing guest stays and resort amenities.

Governance on room bookings, check-in/out policies, Cedarwood Estate gate protocol, rates, incidentals, and guest liability.

Details on how we collect, process, and protect your personal information, booking records, CCTV surveillance, and cookie preferences.

Comprehensive guidelines on free cancellation windows (48 hours), no-show terms, Paystack & bank refund timelines, and event deposits.

Essential guidelines covering check-in ID requirements, quiet hours (10 PM–7 AM), non-smoking rooms, pool safety, and visitor access.

HAVE QUESTIONS?

Our guest relations and legal team are available to answer any questions regarding terms, corporate event contracts, or data protection.

Portland Resort Hotel · Port Harcourt

A quiet estate stay in Port Harcourt

Rooms, pool, dining, and kind service behind the Cedarwood Estate gate.

Check dates · Choose a room · Hold your pass

Introduction

Rooms, meals, and leisure on one quiet estate. Come to rest, eat well, and feel at home.

Dining & leisure

Eat well, swim, and unwind — without leaving the hotel.

Well-cooked meals and drinks in a warm dining room.

Swim or sit by the water. Towels and quiet seating are ready.

Massage, quiet time, and treatments that help you feel rested.

Halls and a planning team for meetings, weddings, and private parties.

Meetings

Weddings

Private gatherings